Explore a Career with Win Chill

Explore a Career with Win Chill

ACCOUNT REPRESENTATIVE DAY SHIFT

Sioux Falls, SD
 

Hours:  8:00 am - 4:30 pm

This position will be responsible for building and maintaining strong customer relationships by utilizing company resources to manage and anticipate customer needs. In addition, they will be required to ensure customer product is shipped in compliance with USDA regulations.

  • Process detailed customer orders with strict specifications in warehouse management system
  • Prepare accurate export documentation
  • Maintain knowledge of USDA FSIS regulations
  • Order and release railcars
  • Address customer calls and emails in a professional and timely manner
  • Investigate and provide resolution to customer issues utilizing company resources
  • Inventory management and control
  • Anticipate customer needs and prepare accordingly
  • Collaborate with coworkers to build a strong working relationship

Requirements:

• Highschool diploma or equivalent required
• 1+ years’ experience in exporting or customer service industry
• Knowledge of FSIS regulations in regard to meat and poultry exports
• Excellent written and verbal communication skills and a positive customer-oriented attitude is a must
• Ability to work in a fast-paced environment demonstrating strong organizational and time management skills
• Must be self-driven with the ability to effectively work independently or as a team
• Advanced problem resolution and decision-making skills
• Proficient in Microsoft Word, Outlook, and Excel
• Knowledge of Highjump, SAP, and/or Sharepoint a plus but not required

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ACCOUNT REPRESENTATIVE DAY SHIFT